Lost all my progression on apex legends
I originally started playing apex on my Xbox before all this cross progression stuff came around and I think I stoped playing on my Xbox before it came(I believe) and once cross progression came out ...
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey DylnDaVillain,
Sorry to hear your progress seems to have been lost. Usually when this happens, it's due to unlinking a platform or linking one to a different EA account.
Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress and it will appear to have reset. Progress cannot be moved between different accounts.
We are not able to make any changes to your account status or progress via the forums, but if something was linked or unlinked incorrectly it may be worth contacting support to see if the original platform(s) can be re-linked to try recovering that old progress.
