Lost all my Progression, stats, and support won't even help.
So, I've been playing apex since 2019 and I logged back into Apex around 2-3 months ago and when I did it told me to play the tutorial all my levels, items, heirlooms were gone. I was level 484. Confused by these I instantly went to support and the problem with that when I make a claim it tells me i have to resume the case or it will be automatically closed and when i hit resume it just tells me that I have an active case and need to resume it yet again, so I'm thrown through an endless cycle. Now for these 2 months I've been trying to figure out what went wrong since support won't even help. Since then I've found my EA account says it was made in 2025 but in my previous claims I have one I made back in 2020 on this account. So something is wrong there. I've tried other emails I may have used but I know for a fact it was this email, especially with that claim from 2020 being there. I am just so frustrated on this whole mess and the fact that EA support won't even work to resolve this issue. So I've came here just hoping someone could possibly help me get in touch with someone please. Blow this up so someone from support or anyone that could possibly help me figure out my issue I would really appreciate it a lot.
