Forum Discussion
2 years ago
Hi, @EA_Mako
I used the in-game gil to redeemed the current Final Fantasy Event Pack on PS4 but as I redeemed it the next match loaded. I left the match to go back to the lobby to see the gil taken for the event pack but no event pack given but it's listed as redeemed. No new items listed to show if I opened it. I have a video of the incident but can't send it here
EA_Mako
Community Manager
2 years agoHey @BlackMoustache95,
Sorry no new item notifications popped up for that pack. That can sometimes happen if you're pulled out of the pack opening screen, but fortunately the items are still added to your collection.
Taking a look back, I'm seeing you had received the following from the pack purchased with gil:
Voidwalker Helmet Weapon Charm
Nemesis skin (Legendary)
Rampart execution
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