missing apex gold coins
in today moring ,i had charged my apex account 11500coins ,but i do not receive them. I charged my account on EA station ,not steam,by Alipay.
Forum Discussion
@EA_QueenBee emmm,but i have try chrome and edge ,both of them can not success creat a case
EA_QueenBee
Community Manager
Community Manager- @EA_QueenBee error is i can not get any case back, after i finished the information it will only "Your case has been submitted, our advisor will contact you soon!" but no one connect with me
emmm, i just check my apex account , i still not receive my coins ,it has been 24h already ,could u help me?
- EA_QueenBee
Hey @Stalker4777,
Alright, if you still haven't received your coins, then something has gone wrong. I'll share the link to our live support again, but this time, maybe it's an idea to try to reach out via a chat instead of an email? There are plenty of options for reaching out via a chat; try selecting "Check order status" as your issue. Let me know if that helps.
