My Apex Account Progression is Totally Resets
My Apex account progress completely reset and I lost everything I worked for.
Hello. It's been a while since I last played Apex. I've played over 170 hours of the game and unlocked quite a few things and legendaries. However, today, when I logged back into the account to play games with friends, I found that my account was empty. It's like there is no skin, no legend, no achievements, nothing. Even my level was reduced to level 1, which made me very angry. I didn't unlink my account at any point and I found out it was the same account I used to play on because my tribe and my friends were there. why is that?
Hey @TTV_OrisaFPS,
Apologies for the confusion and concern here. There was an issue back on April 2nd that returned a number of accounts to level 1. While we had pushed out a fix the following day, a few accounts did not receive this and may need to be fixed individually.
Please check your DMs up on the top-right on AHQ as I've sent you a bit more information regarding the fix we can try, thanks!
