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TTV_OrisaFPS's avatar
2 years ago
Solved

My Apex Account Progression is Totally Resets

My Apex account progress completely reset and I lost everything I worked for. Hello. It's been a while since I last played Apex. I've played over 170 hours of the game and unlocked quite a few thing...
  • EA_Mako's avatar
    2 years ago

    Hey @TTV_OrisaFPS,

    Apologies for the confusion and concern here. There was an issue back on April 2nd that returned a number of accounts to level 1. While we had pushed out a fix the following day, a few accounts did not receive this and may need to be fixed individually.

    Please check your DMs up on the top-right on AHQ as I've sent you a bit more information regarding the fix we can try, thanks!