My apex account was hacked
I played APEX with my friend in an Internet cafe, and the next day I received an email that my account was banned. This is why I complained for many times that EA no longer investigated my case. Is t...
Forum Discussion
EA_Darko
Community Manager
Community ManagerYou will need to speak to our Terms of Service team @DYAHDDW.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact us at the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko
@EA_Darko I emailed but your team refused to investigate
- EA_Darko
Hey @HotDog114514 if you opened an appeal then our team will email you once their investigation is complete.
Darko
