My EA account got hacked + banned and they changed the email
towards the end of last year my pc got ratted and a bunch of my stuff got hacked i worked slowly to recover everything but for some reason my EA account has been the most trouble, every time i submit a case they either closed it or overturned it even though i gave plenty of proof through receipts and just account information. the hacker changed the email on my account so i cant just change it back because it will email them and the only way I've been able to access my account as of lately was my original Xbox connection (which i gave proof of and yet still no help) i just need help from somebody if possible i really am trying because i spent a lot of time and money on apex legends and for my account to get taken from me and banned and i cant do anything about it is seriously messed up, sorry for the anger just tired of EA support and the whole situation at this point.
Hey @slowedsynergy there is nothing that we on AHQ can do to assist with a TOS sanction.
All we can recommend is to speak with our TOS team: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
