Forum Discussion

GIAOGIAO666's avatar
GIAOGIAO666
Newcomer
2 months ago

My game has been banned

I am extremely passionate about the game apex. My account was created during my college years and has gradually risen in rank. It is my youth and all the memories of my youth. I hope the staff can see and explain why I was banned. I did not cheat. The Internet cafe where I work has anti-cheating programs under supervision. I do not accept my account being banned without cheating. That was the result of my days and nights of hard work and the memories of my youth. Recently, I replayed apex and found that I still love it very much. It's not just a battle royale game, but also a legendary game that I enjoy in life and yearn for freedom. I love and cherish this game. I want to know why it was banned due to the Internet cafe or other reasons. Please have the official staff answer my question. Thank you

anticheat

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey GIAOGIAO666​,

    I'm afraid we are not able to go into detail about your account here on the forums, including any bans or suspensions. Since these are public forums, it would be best to submit an appeal if you believe that action was placed on your account incorrectly.

    Our Terms of Service team will review the situation again before reaching out, so please keep an eye on your case history page for a response once that appeal is submitted. Thanks!