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NikkooJM's avatar
2 years ago
Solved

Need refund or unbanned PLEASE HELP

I have spent ENORMOUS amounts of money on apex legends, last night I’m at work I receive an email my account was banned for hate speech something I don’t condone or support, I appeal the ban. It gets denied. I appeal again gets denied. I’m worried my account was hacked after I switched to pc and now I’m getting no help what so ever. Is there some way I can at least get the thousands of dollars I’ve thrown into this game back???? Or get my account unbanned and use my heirlooms again??? SOMEONE PLEASE HELP I JUST WANT TO STREAM APEX AGAIN 

  • Hi there, @NikkooJM 

    I'm sorry to say, we cannot help with banned accounts over Answers HQ. If you have not disputed the ban 3 times, you're welcome to try again by following the instructions here. Thank you.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @NikkooJM 

    I'm sorry to say, we cannot help with banned accounts over Answers HQ. If you have not disputed the ban 3 times, you're welcome to try again by following the instructions here. Thank you.

  • I’ve tried so many times there has to be something I or someone can do to help me ☹️(((

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @NikkooJM 

    If you have submitted 3 disputes and it has not been overturned, the ban will need to remain in place.