Need refund or unbanned PLEASE HELP

I have spent ENORMOUS amounts of money on apex legends, last night I’m at work I receive an email my account was banned for hate speech something I don’t condone or support, I appeal the ban. It gets denied. I appeal again gets denied. I’m worried my account was hacked after I switched to pc and now I’m getting no help what so ever. Is there some way I can at least get the thousands of dollars I’ve thrown into this game back???? Or get my account unbanned and use my heirlooms again??? SOMEONE PLEASE HELP I JUST WANT TO STREAM APEX AGAIN