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murong233's avatar
murong233
4 years ago
Solved

Never gotten my diamond dive trails from season 8

Hi guys, I hit diamond in season 8 and I stopped playing for a while, I came back this season and found nothing for my reward from hitting diamond in season8 What should I do?
  • EA_Mako's avatar
    EA_Mako
    4 years ago

    Hey @murong233,

    Since Season 4, dive trails were only intended to remain on the account for the season after they were earned. You'd be able to show them off and use them the next season, but would need to hit that rank again the following season to get the new version.

    At this point the only dive trails would be from last season, or Ranked Series 1 and 2 (Season 2 and 3) if you earned those. 

    This change was mentioned in the patch notes at the beginning of the season, but just made it into the game with a recent update, apologies for the confusion.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @murong233,

Since Season 4, dive trails were only intended to remain on the account for the season after they were earned. You'd be able to show them off and use them the next season, but would need to hit that rank again the following season to get the new version.

At this point the only dive trails would be from last season, or Ranked Series 1 and 2 (Season 2 and 3) if you earned those. 

This change was mentioned in the patch notes at the beginning of the season, but just made it into the game with a recent update, apologies for the confusion.