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SoulKnight_Glow's avatar
2 years ago
Solved

No Apex coins after redeeming code

I bought a code off of amazon for 2,150 Apex Coins and when i entered the code it worked everything popped up but when i went on the game it didnt add them so... how do i get them?  p.s. its been 2 d...
  • EA_Mako's avatar
    2 years ago

    Hey @SoulKnight_Glow,

    What platform(s) did you try logging in with to check for the coins? 

    If this was a PC code, it can sometimes help to log into Apex through the EA app if you typically use Steam for example, just depending on the particular code.

    Otherwise, contacting our support can let them look things over, though in situations where a code has been redeemed without granting the content after more than 24 hours, they will typically need you to speak with the retailer where that was initially purchased.