Forum Discussion

5 years ago

No error crashes are back after last update [PC]

The game was running fine before the last patch, I was able to play for extended periods without crashing. Since the newest update, the crashes are back. No error message, dropped straight back to d...

Prinku-chan

5 years ago

@EA_Illium Playing on Steam, but had the same issue on Origin before too. Season 3 and 6 were the worst, there was some time during the last patch when I didn't crash at all. The latest update messed it all up again.

Tried all the troubleshooting solutions before (removing OC, changing drive, changing avx offset, etc.), nothing fixed the problem. It seems like it comes and goes depending on Apex updates.

EA_Illium

EA Staff (Retired)

5 years ago

Hey @Prinku-chan Here are some steps to go through with PC and Steam to see if you continue to get crashes.

Check for Windows and GPU updates
Allowing Origin/Steam and Apex through your anti-virus or firewall
Run Origin/Steam and Apex as an administrator (by right-clicking desktop icons and selecting 'run as admin")
Trying closing other applications or overlays running
Repair - Origin | Verify - Steam
Clean Boot

dj-conflict
5 years ago
@EA_Illium I just realised this isn't even for the game I'm having issues with. It's the Sims 4 that's broken for me lol
- EA_Illium
  EA Staff (Retired)
  5 years ago
  @dj-conflict That's funny you may want to check out the thread below for that as we are aware of reports with sims 4 currently.
  
  https://answers.ea.com/t5/Technical-Issues-Consoles/Current-Issue-PS4-Sims-4-Random-Crashing-Patch-1-33/m-p/9723541#M11112

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