[PC] Apex crashing to desktop, no error

I still haven't had any crashes on the new patch, but I admittedly haven't had much time to play. In the mean time, try this:

Navigate to C:\Program Files (x86)\Origin Games\Apex\Crashpad\db

If you've got crash dumps in this folder, they could contain useful information about the problem. Check the time and date of the crashes - are they lining up with your recent issues or are they older/unrelated to this? If they are current, download Microsoft Visual Studio 2019 Community (free from MS). After it's installed, you can open these crash dumps and get the details. I had three crashes from last week:

CRASH #1
Dump Summary
------------
Dump File: 547808e8-a0af-44fd-a782-d59f0967f498.dmp : C:\Program Files (x86)\Origin Games\Apex\Crashpad\db\547808e8-a0af-44fd-a782-d59f0967f498.dmp
Last Write Time: 1/27/2020 9:28:44 PM
Process Name: r5apex.exe : C:\Program Files (x86)\Origin Games\Apex\r5apex.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present

System Information
------------------
OS Version: 10.0.18363

CRASH #2
Dump Summary
------------
Dump File: 792f7345-0261-4d00-8e3f-26518b89dc5d.dmp : C:\Program Files (x86)\Origin Games\Apex\Crashpad\db\792f7345-0261-4d00-8e3f-26518b89dc5d.dmp
Last Write Time: 1/27/2020 9:15:19 PM
Process Name: r5apex.exe : C:\Program Files (x86)\Origin Games\Apex\r5apex.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present

System Information
------------------
OS Version: 10.0.18363

CRASH #3
Dump Summary
------------
Dump File: 666dc910-9526-4deb-8d80-1a9d250c9e54.dmp : C:\Program Files (x86)\Origin Games\Apex\Crashpad\db\666dc910-9526-4deb-8d80-1a9d250c9e54.dmp
Last Write Time: 1/27/2020 11:33:27 PM
Process Name: r5apex.exe : C:\Program Files (x86)\Origin Games\Apex\r5apex.exe
Process Architecture: x64
Exception Code: 0xC000001D
Exception Information: The thread tried to execute an invalid instruction.
Heap Information: Not Present

System Information
------------------
OS Version: 10.0.18363

I'd encourage others that are having the same types of crashes to do this so we can start to gather some information. As you can see, I had two different types of crashes that night.

@EA_Kent or another moderator: I know there are a lot of complaints happening on the forums at all times, and especially around the release of new patches and content. I'm asking for some attention on this issue now only because folks are now being punished for game crashes because the game interprets this as the player voluntarily quitting.

We've got several other threads about this issue on the first couple of pages:

https://answers.ea.com/t5/Technical-Issues/Apex-legends-crash-to-desktop-no-error-Season-4/m-p/8717408#M61955

https://answers.ea.com/t5/Technical-Issues/Apex-Legends-Crash-no-error-PC-apex-crash-txt/td-p/7766168/page/97

I realize that this may get chalked up to a niche problem affecting a small subset of people with particular hardware, drivers, updates, or any other factor outside of your control, but this does seem to be affecting a growing number of people and is worth a look.

Thank you,

Erich