@kartikinsHello there, Lets start with the basics
1: What OS / Build do you run?
2: Internet speed?
3: All drivers updated?
4: Any 3rd party software running like Anti-virus, discord etc?
5: do you or any other member in the household watch youtube, streams or downloading while playing?
6: Have you tried to repair the game or clear game cache, Read this to know how: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
7. Have you tried using a public DNS to see if this resolve the issue?
@EzyHawk hey man, ty for reply
1: What OS / Build do you run?
Win 10 - 17763.973
2: Internet speed?
Around 50Mbs up and down. No packet loss.
3: All drivers updated?
Nvidia 442.59
4: Any 3rd party software running like Anti-virus, discord etc?
Not really. Aorus engine. Discord but have problems when is Discord is off too. Logitech gaming. iCUE. Intel Rapid Share Tech, and that's literally all running in bg... 'cept Origin. All bg programs same as always.
5: do you or any other member in the household watch youtube, streams or downloading while playing?
Sometimes, but problems persist without. Once again, never been problem in the past.
6: Have you tried to repair the game or clear game cache, Read this to know how: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
I tried repair, I haven't tried the manuel cache clear. I'll try that after if persists. There's no risk to this?
7. Have you tried using a public DNS to see if this resolve the issue?
Sry I am not sure what you mean.
I will... I haven't had time to do it yet. Am going to try this evening. I am a little scared of messing about with my DNS settings, but I guess if nothing else works I can try.
However I am still confused as to why this should suddenly start being a problem, I've played Apex on same PC with same ISP quite happily for months now.
Thank you for the help. Will update when I have some news.
Community Manager
