Community ManagerHi @averydion,
Are you seeing any error messages at all when this happens? If so, what is the full error message you've been getting?
/Kent
Thank you for the prompt response. Every time I get the generic error code : CE-34878-0
I appreciate the follow up and support,
Regards,
gdion
Hey there,
here is something interesting, I tried login in from a different PS4, using my same PSN account, and it still crashes, looks like something about my account. I tried deleting my cloud and local save data, still didn't work. I will try creating a new PSN account and report on that as well.
Regards,
gdion
Hey Kent,
one more follow up, I tried creating a new PSN account, and a new EA account to link it to, and it worked! so it's nothing to do with my hardware, but something to do with how EA manages/links my PSN to EA account from the looks of it.
Regards,
Gino
Community ManagerThanks for the additional info!
It is strange that it would only be happening with a specific account. If you haven't already can you try changing the password on your EA Account to see if that makes any difference at all? We've seen some cases in the past where setting a different password can help with issues connecting to the game.
For more information on how to set a new password check out the EA Help website. Let me know if you're still running into the same issues afterward. Thanks again!
/Kent
Hey Kent,
i tried changing my password, unfortunately didn't work, still crashes when I try to login. Last night I did create a new PSN and EA account so I could play, but unfortunately I lost everything I had earned and purchased (characters, skins, levels, stats, etc) from my original account.
I am willing to try anything, just let me know, I am desperate at this point.
Thanks again for your time and support.
Regards,
gdion
I dont know what to do
He there this thread is 3 years old so I am going to lock it to prevent further Necro-Post.
feel free to start a new thread if you need to.
