EA_Kent
Community Manager
5 years agoRe: All game progress lost after ban dispute
Hi @dxrage,
I'm afraid we can't really help with account bans or other issues like that here on Answers HQ. If the case is still showing as In Progress, it sounds like it may have been sent up for further review. I'd recommend keeping an eye out on your email for a reply, and the TOS team will follow up as soon as they can.