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Testing, Testing?  Just posted twice on the weekend and they have disappeared?

5 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hi @NamelessHenchman

    I checked to see if your posts were caught up in the spam filter, but I wasn't able to see them. I'm not sure what might have happened to stop them from going through unless we were having a hiccup here on Answers HQ. 

    It is strange that the packet loss seems to migrate to other servers. I wonder if this might be happening because of a node somewhere in between your home network and the servers. Does it seem like there's any pattern to the time of day or anything when this is happening? 

    /Kent

  • @EA_Kent 

    The two posts above the testing one were the ones not showing - they are now - that's weird.

    I usually play peak times, Friday and Saturday night. Have had a smoother experience during the day on weekends.

    If packet loss was happening because of a node somewhere, wouldn't it show on the UO Traceroute? And isn't packet loss caused by overloaded servers dropping the packets?

    Would be good to know a Apex Data Centre IP I could test?

  • NamelessHenchma's avatar
    NamelessHenchma
    6 years ago

    @EA_Kent 

    Just played on a Tuesday night

    Still micro stutters, jerkiness. Packet loss indicator did come up a for a bit though.

    No packet loss on any servers being reported:

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @NamelessHenchman 

    It would show up in a trace route, but unfortunately I don't have the IP addresses of the datacenters to test it directly. Another possible way of testing this would be to try connecting with a mobile hotspot rather than your normal network. That might help us see if this is localized to your network. 

    I know that using a hotspot isn't always possible, but if that's something you can try out let me know. Thanks again. 

    /Kent

  • @EA_Kent 

    Thanks for your efforts Kent.

    I'm not able to connect to a wi-fi hotspot.

    For now, playing Apex is just a roll of the dice. Seems the issue is beyond my control.

    Had a few more playable matches lately. If the lag gets too bad I just turn it off and play something else.