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5rock4
Rising Newcomer
7 years ago

Re: Apex Legends crashes EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD RX480
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? 5rock4
Which Legend were you playing (if applicable)? Wraith, but crashes with any character
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Near bridges
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running towards a building
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 19.03.2019 16:25
How often does the bug occur? Very often. 75%-90%
How severe is your issue? Cannot play a full match.
What happens when the bug occurs? Game crashes to desktop, sometimes it hangs before that, sometimes just quits
What should be happening instead? Not crash
Steps: How can we find the bug ourselves? No idea. Crashes happen in game. Random.

crash:
{
	R5Apex: 000000000035A6E6
	EXCEPTION_ACCESS_VIOLATION(read): 0000000001000019
}
callstack:
{
	KERNELBASE: 00000000000EBDD0
	ntdll: 00000000000A3167
	ntdll: 000000000008B5E6
	ntdll: 000000000009F7DD
	ntdll: 000000000000D856
	ntdll: 000000000009E70E
	R5Apex: 000000000035A6E6
	R5Apex: 00000000004C04BD
	R5Apex: 00000000004BFEA6
	R5Apex: 00000000004C0297
	R5Apex: 00000000004BEAB7
	R5Apex: 00000000004C0852
	KERNEL32: 0000000000013DC4
	ntdll: 0000000000073691
}
registers:
{
	rax = 0x01000001
	rbx = 0x00007FF66727E5F0
	rcx = 0x00007FF64D4A6CF8
	rdx = 0x0000017EA098D4B0
	rsp = 0x0000000A69DAE2A0
	rbp = 0x00007FF64D4A6CF8
	rsi = 0x0000017EA098D4B0
	rdi = 0         
	r8  = 0x0000000A69DAE300
	r9  = 0x0000000A69DAE2F0
	r10 = 2047   // 0x000007FF
	r11 = 0x00007FF66827F540
	r12 = 8         
	r13 = 0         
	r14 = 131       
	r15 = 64        
	rip = 0x00007FF6417EA6E6
	xmm0  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm1  = [ [1, 0, 0, 1], [0x3F800000, 0x00000000, 0x00000000, 0x3F800000] ]
	xmm2  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm3  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm4  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm5  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm6  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm7  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm8  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm9  = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
	xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
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