Re: Apex Legends Heirlooms Missing

Hey @rishim2006,

Sorry to hear you've been having trouble reclaiming your old heirlooms.

Just taking a quick look over the account, I'm not showing any heirlooms on this particular account either now or before Cross Progression was enabled at the end of last year.

Is there another account or email that may have been used in the past? It may help to check other gamertags or platform accounts as well to see if there may have been an alternate account in use previously, as there wouldn't be anything on this particular account to be restored I'm afraid.