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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Re: Apex lost skin and the worst experience with technical service

Hi @Kinutsunne To confirm we are unable to assist with missing in-game items on the forums (investigating or restoring them), for a further look into a missing item claim you would need to speak with our support team. 

  • EA Help website - Live Support (Phone, Chat, Email) 
  • Twitter - Select the message icon to get assistance   

If you have already done so and our team was unable to find or restore a missing skin, I would be happy to pass this along to our team to be aware of as a potential issue. To confirm did you purchase the skin on a PC account or on a console account and are looking for it on a PC?

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