EA_Illium
EA Staff (Retired)
4 years agoRe: Apex lost skin and the worst experience with technical service
Hi @Kinutsunne To confirm we are unable to assist with missing in-game items on the forums (investigating or restoring them), for a further look into a missing item claim you would need to speak with our support team.
- EA Help website - Live Support (Phone, Chat, Email)
- Twitter - Select the message icon to get assistance
If you have already done so and our team was unable to find or restore a missing skin, I would be happy to pass this along to our team to be aware of as a potential issue. To confirm did you purchase the skin on a PC account or on a console account and are looking for it on a PC?