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6 Replies
- EA_Aljo3 years ago
Community Manager
Thanks for trying. Have you checked with your ISP to see if they are noticing any issues? Also, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.
I reinstalled, I did try all that. Now it seems to work fine.
- EA_Aljo3 years ago
Community Manager
Great! Glad to hear it. If you have any other issues, please reach out to us again. Good luck and have fun!
there has to be a better answer than "uninstall and reinstall". this was the solution to apps on windows98! 🤨
I had already tried that and still shows the the still can’t log in to apex. It just shows lost connection.
Hey I’ve been having trouble playing Alex each time I try to play I can’t see my stats in game and can’t even load into firing range I’ve tried everything you have said on how to fix this issue and nothing is working
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