Forum Discussion

Re: Error Code 10011 - EasyAnti Cheat

Do you use MSI Afterburner or Rivatuner Statistics Server? Applications that hook into games are meant to be stopped or detected by EasyAntiCheat. If so, see if you can add them to the exclusions list in RivaTuner, or close the applications before launching Apex Legends. 

Also providing the following information may help us troubleshoot your issue:

Operating System

Graphics Card / CPU / Motherboard

Specific driver versions, especially for video drivers

4 Replies

  • Doritohs's avatar
    Doritohs
    5 years ago

    Hello. 

    No, I do not use either one of those programs.

    I have an HP Gaming Laptop running Windows 10. 

    Graphics Card: Nvidia GeForce GTX 1050

    CPU: AMD Ryzen 5 3550H with Radeon Vega Mobile GFX

    Motherboard: HP 86D4

  • EzyHawk's avatar
    EzyHawk
    Hero
    5 years ago
    @Doritohs You uninstalled Razer, do you still have Synapse installed or maybe RTX Audio?
    Do you have a firewall on your router that may interfere?

    Also, have you installed or tried to reinstall Microsoft Visual C++ Redistributable ?
  • I completely factory reset my computer so all of my Razer programs are gone. I have Visual C++ installed. I don’t believe I have a firewall on the router, just Windows and McAfee. Not quite sure about that though. 

  • If anyone else has any suggestions or advice I’d appreciate it. At this point I’m thinking I’m stuck playing Apex on the Switch 😭