Forum Discussion

Re: Game Mode: Ranked - Penalty for Disconnecting Due to Internet Troubles

I too would like to know how to prove or resolve this.  I had no idea my internet was going to decide to take a dump, therefore leaving me to finally reconnect and given the "You can't join due to forfeiture" as I boot up the game.  Is there a way to contact EA or Apex Legends to be able to see that was the case so that we are not penalized?

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey there,

    Afraid there is not a way to reverse or remove leaver penalties like this regardless of whether it was due to a disconnection or leaving manually, sorry.

    Ultimately these have the same effect of leaving teammates a person down, so if this happens regularly we'd want to try some connection troubleshooting. If this was a one-off situation that timer would just need to be waited out, I'm afraid.
     
    Aside from that, this thread is quite a few years old and is being locked here to avoid further necroposting.
     
    Feel free to create a new thread if there's a subject you're wanting to discuss that doesn't have a more recent topic, thanks!