Forum Discussion

Re: Game rollback to level one

My EA account has not been cancelled or reconnected, and logging in again after a long period of inactivity is considered Level 1

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @SuckUpUP 

    It sounds like your accounts were merged when cross-progression was introduced. You can find out more about that here. However, your accounts should have merged into your highest level account. An advisor should be able to help with this further so please open a case by following these instructions.