Community ManagerRe: greyed out buttons
This is an issue we're currently tracking that tends to appear when unlinking an account. While there is a disclaimer when unlinking an account, you can find some additional details below as well.
Unlink your platform accounts from your EA Account
Do you play Apex?
If you unlink a platform account that you use to play Apex Legends, you may have issues with Battle Pass leveling, item unlocks, and other errors.
Instead of unlinking and relinking a platform account you play Apex on, it may be better to start fresh on a new account.
In some cases you're able to get this back to normal by re-linking the original accounts. If you're unable to do this directly, you can try contacting support for assistance.
With that said, we are currently working to get this addressed, which you can follow along in the bug report thread linked below, thanks!
[MegaThread] Lobby bug Cant access legends, weapons, battle pass, or store - Answer HQ
