Re: hacked then banned

@EA_Barry 

I just want to know if I'm doing this wrong or something...

I provided all the IP and details stated on the Ea data file...

And like i said iplay pc since 2019 on this account same pc same location same everything...

The guy who hacked my account added an xbox live account and it coincided exactly to the time of the ban.

• What i also want to know is : my case is saying ( decline ) but it is still on the open case list, does it mean it's going to be further investigated or something like that ? 
• It confuses me that it says decline and open case at the same time.

Thanks for your assistance. 

Bro same thing with the decline stuff I literally have all the proof I was not cheating on Apex Legends and they are like sorry you have been guilty and I'm like How I literally gave all the IP's Dates and EA data info to them and there like nah bruh.

Let me tell you dome things that are far more disturbing.

- i got in contact with a live chat support EA employee, and he literally told me that it is really obvious that i got hacked, and that he could see that from his end, but he also said, "i wish i could unban you right now, but the system isn't allowing me, because the TOS team made a final decision,  i am also unable to escalate it again to them because the system won't allow me for the exact same reason" 

"I'm really sorry i wish i could do something for you but I'm absolutely powerless in this situation"

so, the guy wanted to unban me but was unable due to the fact that it was a final decision, the guy sorted it out in 15 min, while TOS team was unable to find anything of that nature in what they call 3 FULL investigations.

- EA never made it clear that there's a limited number of appeals.

- the EA Help account on twitter even entices you to spam disputes " TO MAKE IT QUICKER".

however, if you do so, you'll just go through your "3 reviews" and have absolutely zero chances after that.

Best of it is that i got silences, muted and banned from the APEX discussion sub Reddit because i brought up all the vices in this specific procedure.

I launched the threat for "Discussion" exactly like the sub Reddit is supposed to be used.

But naah i got muted then banned for 3 days...

ong my situation rn

EA Help please help us We cannot do anything other than this or other forms of contact Twitter reddit Extra NOT the TOS team or the Appeal section.

All of our cases get auto Denied PLEASE We both CLEARLY Got hacked then banned for it I have all the proof and InTikV2-Wraith Probably does too for his reason!

I marked this as NEW! PLEASE UNDERSTAND OUR SITUATIONS!