Re: How do I fix an invalid EA account?
Where is the live chat button? Used to be at the top, isn't there in chrome, incognito or otherwise.
Forum Discussion
5 Replies
EA_AljoCommunity Manager
Do you have another EA account you can try instead? It's possible chat will show up there.
No, I only have the one account, and given that this is the account that I'm having the problem with in Apex, I would imagine it's the one I should be contacting the support staff with.
- EA_Aljo
Apex hasn't been played on the account you're posting with so it appears you have 2 different accounts.
I have checked all of my e-mail addresses to make sure that there are no other EA accounts tied to them and the only account I have is tied to this e-mail address, and I can't check which e-mail is tied to my Playstation account, or I just don't know how.
This account doesn't have my Playstation account linked to it, apparently, despite having literally the same exact e-mail address, and I have no idea what other EA account my PS4 account could be linked to because ALL OF MY OTHER E-MAIL ADDRESSES DO NOT HAVE EA ACCOUNTS.So the only option I can think of is that I never linked Apex to an EA account, which doesn't make any sense, or my linked account got changed to a different account, and I don't know how.
