Forum Discussion

Re: [Megathread] Season 5 Menu and Store Issues

Says I'm level 272 but won't let me choose any but the first 6 legends. Crafting metals / legend tokens / Apex coins showing as a flashing bar..... I managed to unlock Loba using apex tokens but cannot play her in any game. What's going on?

14 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey all. 

    Final update: This issue is now resolved. Thanks again for sticking with us on this while it was under investigation. 


    We're aware of the weird issues that some people are seeing at the moment with menus and Legend select not working like they should. The team is currently investigating and working on getting it sorted out. 

    If I hear back with any updates I'll let everyone know. 

    Thanks for the reports and for your patience!

    Update: 

    It looks like a fix has started rolling out. It should be coming to all platforms gradually: 

    Thanks again for being patient with us on this. 

    /Kent

  • I am also having the same issue, this is insane I come home bought the battle pass just to see this happen , I hope you guys can fix this soon as this just ruined all my excitement 

  • I cannot access any of the MENUS legends loudouts store challenges nothing but it still loads a match up 

  • sireladio's avatar
    sireladio
    Rising Adventurer
    6 years ago
    @EA_Kent Why is this happening. It does this every single new event or update. Can the development team not even have the brain cells to check this?

    I could understand if it was a first ever but this has legit been reported on nearly every event and new season as an issue
  • Is this the same issue with the Ranked rewards for the split season? I made Master for one of the two splits but didn’t get any rewards. 

  • @EA_Kent i currently dont have anyform of currency be it my 1k apex saved up my 12k ish legend token nor my crafting metals all i got is a white bar shooting left to right in its location
  • Hey!

    It has now fully froze at loading screen and coin and crafting numbers are shifting bars. If I click anything such as challenges, it says cannot process game logic and crashes. 

    What happens to those who lost coins due to this glitch? I purchased 4350 coins and opened 2 packs before this happened and reading others, they lost it all....

    I deleted the game and re-downloaded it to see it it was an install error and still nothing.