Forum Discussion

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Missing Apex Coins

@dinowithatophat Can you please share the case categories that you selected while submitting your case? Have you tried to reply to the email you received after creating your case?

6 Replies

  • I have tried all of them to find the chat with us option its there until I log in and then those options are gone and yes I did reply via email 

  • 420dumb4zz's avatar
    420dumb4zz
    2 years ago

    Any solution here? I got the same problems. Bought two times 1000 coins via steam and nothing happend. My account got charged but still no coins. Tried manytimes to contact the support but no solutions. Either I should uninstall the game and wait 24 hours or my proof of transaction is not valid. Now after 5 support requests my account is blocked and I cannot open support chats anymore. I am highly frustrated.

  • aYb_VaDeR's avatar
    aYb_VaDeR
    Rising Traveler
    2 years ago

    Same here

    bought 1000 coins over steam yesterday 23:30 still no coins ingame.

    i mean there are now so many who have this problem and u still cant  get any help from ea.
    and they wonder why they get so much hate atm.

  • ItzN0tU's avatar
    ItzN0tU
    2 years ago

    forget it.. btw me too.. but after 30 days they wont do anything. conclusion to me: never buy apex coins again..