EA_QueenBee
Community Manager
Community ManagerRe: My account may have been cheated by a third party.
Hey @y11c,
Unfortunately we're not able to help with bans here on the forums, but if you suspect that your account has been compromised then I recommend contacting our live support team via the following link:
https://help.ea.com/en/contact-us/
They'll be able to help you resecure your account.
If you'd like to contact our terms of service team directly to see if they can remove that ban, you can contact them via the webform in this article:
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
And just a note, by the way: try not to share any personal information (including IP addresses) via the forums. We can't use it for anything anyways, and it's never a good idea to post that sort of thing where everyone can see it.
Unfortunately we're not able to help with bans here on the forums, but if you suspect that your account has been compromised then I recommend contacting our live support team via the following link:
https://help.ea.com/en/contact-us/
They'll be able to help you resecure your account.
If you'd like to contact our terms of service team directly to see if they can remove that ban, you can contact them via the webform in this article:
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
And just a note, by the way: try not to share any personal information (including IP addresses) via the forums. We can't use it for anything anyways, and it's never a good idea to post that sort of thing where everyone can see it.
