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EA_Mako's avatar
EA_Mako
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2 years ago

Re: No Apex coins after redeeming code

Hey @SoulKnight_Glow,

What platform(s) did you try logging in with to check for the coins? 

If this was a PC code, it can sometimes help to log into Apex through the EA app if you typically use Steam for example, just depending on the particular code.

Otherwise, contacting our support can let them look things over, though in situations where a code has been redeemed without granting the content after more than 24 hours, they will typically need you to speak with the retailer where that was initially purchased.

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