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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Re: Problems downloading Apex legends on Xbox one

@FlipperSpider08 

Hmm, gotcha. Thanks for the update!

Just to make sure, have you had the chance to try power cycling the Xbox to see if that makes any difference? You can find more info on how to do that over at the Xbox support website. 

Let me know if you're still running into the same issues after that. Thanks! 

4 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @FlipperSpider08 

    Thank you for giving it a shot!

    Do you have another Gamertag on your Xbox? If so, what happens if you log into the console with that other account and try downloading the game? I'm curious if this issue only happens on a specific user account. 

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