Re: (PS4) "Your login credentials might have expired."
This happened to me too but I accidentally made a new account what do I do now?
Forum Discussion
6 Replies
EA_IlliumEA Staff (Retired)
@uytrfghjiuy I would recommend getting in contact with an EA Game Advisor, if you are trying to recover an older account and have made a new one it might cause things to get mixed up. Reaching out to them to help get back into the correct account would be our best option.- @EA_Illium resettting my psssword did not work and i would like some help since i can not play any ea game
- @richmow420 Same problem here, I don't have access to my old gmail, but I know information on it and I can't get in a call since I am from EU/Romania, I don't want to be charged for a call, I want a way to get in call with them without paying anything. And I tried their way to contact them, but only bots answer that's why I want a way to get in a call with them. (Skype or Discord anything as long as I can talk with them)
- EA_Illium
@richmow420 if you have issues or can't get past the message then please reach out to an EA Game Advisor so they can further assist with your Account.
did you find a fix?
I tried contacting an advisor after almost two hours on chat and answering all the question . I was told that I have to GameStop and have the delink the game that i bought pre owned because it was link to someone else. Then I replied back saying that my username for my psn id has been mine since 2010 and pretty much I was called a lier because supposedly it was link to another email. I asked few times if the ps4 or the game needed to be delink and no straight answer . So at this point might return the ps4 and the game and called it quit since it seems I need another degree to be able to play a game and do updates .
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