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EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
4 years ago

Re: Suspended Account

Hey @Acryii_,

The available contact options can vary depending on your location and the current time when you're trying to open a case, so there isn't a universal number we can provide, sorry.

While the ban has been removed, it does sound like an additional step was needed to make sure the account was re-secured and reactivated, so speaking with an advisor rather than a ToS member will be the best bet here.

If you reach out this way, the available contact options based on your location should show up. If you prefer you can also speak with them over Twitter or Facebook instead.

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