Forum Discussion
38 Replies
- EA_Kent5 years ago
Community Manager
Thanks for giving it a shot!
Do you have any custom settings for Apex Legends set up in Geforce Experience? If so, can you try disabling those to test and see if you can change the texture streaming budget after that?
/Kent
Kent, do you have a way to report this directly to the Apex team? It's been happening to me too, very annoying.
- @EA_Kent I tried taking the command lines off, but it doesnt help the problem, also, i disabled geforce experience optimization a while ago because something similar was happening, but only happened when i opened the game, now it is every time i close settings, it just goes back to 2-3GB Low. Also, the issue seems to be triggered when i join a Friend on my friends list, or someone joins my party, dont know if its strictly cross platform since its happened with PC friends and Console friends, might be the new EA friend UI that causes a bug or something.
- EA_Kent5 years ago
Community Manager
Thanks for the info, everyone.
Are you all playing with G-Sync or G-Sync Compatible activated at the moment? If so, can you try disabling it to test and see if that makes any difference at all?
/Kent
- @EA_Kent i can't speak for the others, but I myself am playing on a non g-sync laptop, I hope our answers can help find a solution sooner! thanks for taking the time to reach out!
@EA_Kent Disabling G-Sync in the Nvidia control panel did not stop the texture streaming budget from resetting to Low (2-3 GB).
(I should point out too that I'm using a Freesync monitor with G-Sync, though my particular monitor is approved by Nvidia, and Nvidia makes the setting basically transparent (you can't tell if your monitor is Freesync or G-Sync from the Nvidia control panel, as everything is refered to as "G-Sync or G-Sync compatible")).I am also not using Geforce Experience as it caused huge headaches for Arma and Red Dead II.
- EA_Kent5 years ago
Community Manager
Got it, thanks!
Are you able to change the value for the Texture Streaming Budget from the video config file at all? You should be able to find the videoconfig.txt file at:
C:\Users\[Your User Name]\Saved Games\Respawn\Apex\local
Once you have the file open look for the "setting.stream_memory" value. The value for Very Low should be 160000, and Low would be 300000, so if it's defaulting to either of those settings you should see one of those two numbers. Can you try manually adjusting that value to see if it allows the settings to stay changed in-game?
Let me know how it goes when you've had a chance to try it out.
/Kent
Hello, same problem here!
@EA_Kent I triyed that but when I open the game, the setting is in low, and when I check the settings file, it changed to "400000".
Hope this help, very annoying bug, It seems like I'm playing in a mobile when I have a RTX 2080 XD
@EA_Kent My results are the same as @Faraday64. The "setting.stream_memory" variable is 400000, (not 300000 or 160000).
Strangely, the changed setting seemed to only be written to the settings file after opening the settings menu, (let me explain). Having played a game where I noticed the low texture budget, I opened the settings file (videoconfig.txt) in Np++, but the stream memory setting still showed 2000000 (what is apparently the "High (6 GB)" texture streaming setting). When I alt-tabbed back into Apex and opened the settings menu, however, it showed "Low (2-3 GB)" for the texture streaming setting and Np++ prompted me that the file had changed on disk (and to reload). Upon reloading the file it showed 400000.- @EA_Kent I have the exact same results as @Faraday64, my config shows 400000 as well.
I think I found what causing this problem. It happens to me ONLY when I play with my friend through crossplay. He is on PS4 and I am on PC.
- Realthing7075 years agoNew Adventurer
That's what's going to have to happen because it's not something we can do to fix, it's a bug that came with the latest update, and the devs will have to fix it. It's not like we changed our previous settings or did anything that would cause it to happen, so there is no reason to troubleshoot imo..
- Realthing7075 years agoNew Adventurer
I play only with randos and it still happens, I think it is some issue with crossplay though, like if you get a crossplay teammate who is not PC it drops the settings to theirs/non-pc, perhaps?
Just for the record, this also happen with an AMD RX 5700 using Adrenalin 2020 Edition 20.9.2
- UDMauler5 years agoSeasoned Rookie
So I MIGHT have stumbled upon a fix. Noticed in GeForce experience that the “current” settings for Apex indicated Texture Streaming Budget with a hyphen. I fiddled with the GeForce settings and applied the same ones I had previously. Now the Texture Streaming Budget is set to “Auto”.
Need to play a few games but the couple times I’ve booted apex the setting was correct...
- EA_Kent5 years ago
Community Manager
Thanks for the updates everyone.
@UDMauler Are the settings still sticking for you after doing that?
/Kent
9900k / 32GB / 2080TI
I have this problem too. Why does this game have so many bugs every update?
I never use Geforce experience and there have not been this problem until season 5.
Please fix this ASAP. This is really annoying.
Hi @EA_Kent,
I have tried this as well but whether it is set to Auto or not, in-game the settings keep reverting back to Low...
- EA_David5 years ago
Community Admin
Hi, i got confirmation that this is being looked at, but a patch will be required to fix for good, so for now, when cross-playing when you start a match your texture streaming budget will be reset to Low. It may help to mitigate the impact of this by making other video settings changes to smooth things out.
Marking this as solved just for visibility. The issue is still under investigation.
Running 2080 super and ryzen 5. Same issues. Repaired game, removed command prompts. Restart computer, repair game again. Googled everything. I believe this is not an issue on our end. These hand full of posts instantly showed up on my latest google search, which means if everyone is experiencing issues with different hardware, it is obviously the software (the game). Still my favorite game, won’t play anything else cause I’m hella addicted!!!!!! But please fix lmao I miss my 8 gig graphics 😉
- Realthing7075 years agoNew Adventurer
Good to know the devs are now aware of this! It still boggles my mind a bit how such a bug could slip past, it was very obvious after just a few matches with the new update having my graphics go to crap for no reason at all and figuring out the culprit quickly. And you'd think with something like introducing crossplay that they would test the heck out of it and the various settings that get used/effected. I do understand if they're not able to thoroughly test the changes they make during this time, and in all fairness they did call it a 'beta', meaning we were the beta testers lol, they just did it in low-key way to not have it seem like the game was back to being an open beta of sorts, but I digress.
- @EA_Kent Hi kent, I'm having the same problem too!
No sadly, Geforce Experience doesn't affect the texture streaming budget reset problem. I've tried going far as setting my video config file in C:\Users\jonat\Saved Games\Respawn\Apex\local from checked to unchecked Read-Only option since I'm using a lowered possible setting for the game. - EA_David5 years ago
Community Admin
One player-side workaround i've seen is to force the config file to not change. So you can set your appropriate texture streaming value, then go to C:\Users\yourusername\Saved Games\Respawn\Apex\local and right-click videoconfig.txt.
Choose Properties > General > Attributes, and there'll be a checkbox for "Read-only", checking that will force your video config to stay static. I haven't tested this yet, but I've heard initial positive responses. This will of course need to be un-checked for any settings changes/once the base cause is addressed. @EA_David I tried that too. But it's not in effect. Please make the developer fix this bug ASAP. This is really annoying and it happens after I finish some game.
same problem here, i'm super annoyed by that! also, you can clearly see something is not right with graphics.. is kinda buggy and laggy!
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