Forum Discussion

Re: The apex account was stolen by hackers and cheated, resulting in the ban

  Hi, I have also encountered your problem on May 11th, I have contacted human service twice, but it is obvious that human service cannot help background review,It seems that EA's background staff don't care about our banned account, and they don't have any sympathy for the user's remedy,I also reset the password like you, a more advanced protection method, but the lost items can no longer be retrieved.

  I'm sad, but even more sad is ea's attitude towards user property. The property on my account can be banned with only one sentence from them, and they will not respond to the user's demands. No matter what the truth is, the property on the account does not have the property of preserving value.

  I suggest that friends who see these words stop recharging and game purchases,because ea won't protect your property.

2 Replies

  • smurfrekt's avatar
    smurfrekt
    3 years ago

    Agree, I paid so much money, EA treated me like this,

    Don't recharge EA for a penny.Don't recharge EA for a penny.Don't recharge EA for a penny.

    Because they will still ban your account, and the real hacker is still using your account to do many evil things in the game.