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Newcomer

Re: Wrongfully Banned

Hello EA Support,

I would like to appeal my permanent ban from Apex Legends. I believe this action may have been taken mistakenly.

My account was banned around 2021–2022 when I used to play from an internet café. Unfortunately, I later learned that someone at that café had used cheats or illegal programs on the same computer. I never used any unauthorized software myself, but I suspect the PC or IP address might have already been flagged before I logged in.

I fully understand the importance of fair play and I’ve always played Apex Legends legitimately. I kindly ask you to review my case again. I can provide any additional information if needed.

1 Reply

Midnight9746
Hero+
14 hours ago
flynfy_ I've merged your thread into this one, however as mentioned above:

It is recommended to never log into any of your accounts while using an open Wi-Fi connection and/or one you do not trust.

Players/Parents, video game control is in your hands. Account Security 101 | EA Forums

EA Account bans cannot be handled on the forums as you would need to contact the EA TOS Team.

EA Help | EA Account locks, bans, and suspensions

Note: Each player can only appeal their EA Account ban up to 3 times. If a player is not unbanned after their 3rd appeal, then that does sadly means that the ban will be up held.