Forum Discussion

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 days ago

Here's what you need to do. 

  1. Go to https://help.ea.com/en/customer-care/
  2. Fill out each field and click on submit
  3. Scroll to the bottom and click on "Smail us" under "Contact an advisor"


That will get a case submitted.

sheluvssdai's avatar
sheluvssdai
Seasoned Novice
4 days ago

When I go to the site and fill it out, it still does the same thing. Under "Contact an advisor" it shows "Email us," but I just get the same error every time...

"This issue isn't supported by advisors

Check out our help resources below or visit EA Forums to get help from the community."

Bro... this is annoying af.

 

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