Forum Discussion

WatcherKnights's avatar
2 years ago
Solved

Restore game progress

I want to know if there is a way I can get my apex legends progression restored as my account has been reset after I unlinked my Xbox account from my ea account not know it wouldn’t work with cross p...
  • EA_Mako's avatar
    2 years ago

    Hey @WatcherKnights,

    Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress.

    Any time an account is unlinked there's a chance your progress will be permanently lost, as mentioned in our article here and the warning when unlinking an account. 

    If there's a chance you've re-linked to a different EA account it would still be worth trying to get that linked back to the original, however if you've re-linked to the EA account where the progress was originally made and that wasn't returned, there wouldn't be any other way to try restoring that progress, sorry.