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Hey @abedghazal1,
Which platform do you play on? Have you tried any specific troubleshooting steps so far?
There are definitely some solid steps that may help out with this, so a good place to start would be this thread.
In particular I'd suggest checking through the steps to flush and change your DNS, but do let me know if you see any change afterwards.
im playing on steam
I changed the dns server to google and i flushed the dns also but nothing works
- EA_Mako4 years ago
Community Manager
Thanks @abedghazal1. Are you on a wired or wireless connection currently?
The next thing to try at this point would just be going through these additional connection troubleshooting steps.
It may also be worth checking that you've opened these ports on your router just to be safe. That link will take you to a non-EA website that has steps to walk through this process for most router models.
- 4 years ago
I'm on wired connection
I think nothing wrong with my router because i play deferent games on my pc normally but idk the problem with apex
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