Submit an appeal
Hello,
I am appealing because my Apex Legends account was recently banned, and I genuinely do not understand why. I have played many hours on this account and would never knowingly risk it by using cheats, exploits, or unauthorized software.
Around the time of the ban, I was streaming YouTube through Discord, although I do not know if this is related.
I also recently bought this PC second through Facebook Marketplace and factory reset Windows before using it. Because it had a previous owner, I do not know what software or modifications may have been used on it before I purchased it.
I would greatly appreciate a manual review of the ban, including the detected activity and when it occurred. If possible, please let me know what triggered the ban so I can provide any additional information needed.
Thank you for reviewing my appeal.
My game username: EskilNerd07
platfrom: ea app
Hi there,
I'm sorry you're dealing with this, especially when you're not sure what caused the ban.
If you believe the action was applied incorrectly, you can submit an appeal directly to our Terms of Service team for review through the Penalty History tool:
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Sign in with the affected EA Account, find the relevant penalty under Your violations, select Review, then choose Appeal and follow the steps provided. I’d recommend including the additional context you shared here in your appeal as well.
Once submitted, the Terms of Service team will review the action and contact you by email with the outcome.
