Surely someone has offer some sort of assistance.
Because it took 4 years to enable cross progression, I had two different EA accounts. One for Xbox and one for Steam. I took a break from the game before this came out and I want to return now and make use of it.
However because my steam and Xbox accounts are on different EA accounts there is still no way to link them without losing all the items, money, time etc I have spent on at least one of the accounts. I have talked to customer service who were to say the least unhelpful at at times genuinely just rude to me about it.
Is there nobody that can assist with this or at least help me get some sort of credit reimbursement to repurchase the items on one account when I lose them by unlinking the other? There has to be SOME kind of solution in this scenario that doesn't involve me just losing ALL my progress and cosmetics on one account :(