UNABLE TO PURCHASE APEX COINS - ORIGIN APP
This has been going on for about 2 months now. I've been trying to purchase coins but this error pops up and I'm unable to. Me and my partner both have it, we contacted EA support and reinstalled, we...
Forum Discussion
EA_David
Community Admin
Community AdminThanks for the extra info, and yep hopefully this can get straightened out.
check a few other things and a potential workaround, are you using a VPN or proxy? Do you have the option to test with another connection, or to make the purchase via mobile browser?
It may help to have your partner's account name too, if you're willing to DM that to me.
check a few other things and a potential workaround, are you using a VPN or proxy? Do you have the option to test with another connection, or to make the purchase via mobile browser?
It may help to have your partner's account name too, if you're willing to DM that to me.
I was wondering if it's still possible to redeem apex coins using a code bought online?
ThomasMc2595EA Staff
Using a VPN prior to this might be causing some issues now, will need to confirm that.
Codes redeemed online that support your region should work if redeemed via Origin but would need to be from a legit vendor (like Amazon).
On your ea.com account, is your country/region matching where you currently live?
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