Forum Discussion

Seasoned Newcomer

11 months ago

Solved

UNEXPECTED_KERNEL_MODE_TRAP Blue screen on startup

Greetings, when I try to start Apex Legends via Steam on the default start option, the EasyAntiCheat window pops up. It stays up for around 12 seconds and then the PC crashes into a blue screen with...

anticheat

crashing

launching

Mathhhyy
11 months ago
Hey owen3h, you had a perfect idea there, thank you. So actually there is this function in Windows 11 called "Fix problems using Windows Update". It's in the settings under "System" and then "Restore". Well I did that and it basically reinstalled the current Windows update. It's practically doing the same as using a repair ISO but with just one click. Thanks for helping.
Btw, the latest Apex Update didn't do anything for me as well.

owen3h

Rising Rookie

11 months ago

Update:
I've just updated from 21H2 to 24H2 and no longer getting this.

The only thing I can suggest is to use a repair ISO or "Reset this PC", since I tried everything you think of before resorting to this and the latest Apex update didn't help (though it might for you).

Best of luck.

Mathhhyy
Seasoned Newcomer
11 months ago
Hey owen3h, you had a perfect idea there, thank you. So actually there is this function in Windows 11 called "Fix problems using Windows Update". It's in the settings under "System" and then "Restore". Well I did that and it basically reinstalled the current Windows update. It's practically doing the same as using a repair ISO but with just one click. Thanks for helping.
Btw, the latest Apex Update didn't do anything for me as well.
- TheAmazingAxel
  Newcomer
  11 months ago
  Hey, did "Fix problem using Windows Update" fixed your Apex blue screen? I have exactly same thing and exactly same with Fortnite where it got fixed after few days while Apex is still blue screening.