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Hello @hv6qpklav
First off, let me start by saying welcome to EA’s “Answer HQ”.
I am very sorry for your inconvenience.
I can understand your problem and I treat it like a serious matter.
Now, it is important for you to get the account back, not so much to get to know "what was the issue of the ban". EA sometimes doesn't tell the reason (for intrinsic reasons, not to disclose the method of identifying the fraudsters). Sometimes the reason can be found in the email. If you didn't get the email, please check your email's Unwanted-mail folder or check https://help.ea.com/en/my-ban-history/
THE FACTS ARE:
Only the Terms of Service and User Agreement Team can make you get your account back.
An EA support agent can check if you have already got an answer from the TOS team, but can't influence the TOS team's decision.
Also, I dont think I can contact EA support again, I've added picture of my latest mail to them.
and thank you for your help @Mikimuster3
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