Forum Discussion

Samael6969's avatar
3 years ago
Solved

Unlinking Steam

Is it possible to unlink the Steam account back to Origin launcher, then to a new Steam account without losing the progression in Apex Legends? My son plays on my Steam account and I'd like to somehow move him his own account.

Thanks,

Rob

  • Hello @Samael6969,

    unfortunately, unlinking and relinking a platform account that you use to play Apex with, you will lose most of your game progress and items. You can read up on it here.

    "Do you play Apex?

    If you unlink a platform account that you use to play Apex Legends, you may have issues with Battle Pass leveling, item unlocks, and other errors.

    Instead of unlinking and relinking a platform account you play Apex on, it may be better to start fresh on a new account."

    - Pythia

20 Replies

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello everyone,

    to contact EA Support, use this link here:

    https://help.ea.com/en/help-home/

    Please only use English in the English-language forum. We do not support Chinese as a language in the forum and can therefore not help you in that language.

  • i linked my steam but lost all my in game progress is there a way to restore it by unlinking steam

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    3 years ago

    If you lost your rogress after linking, you most likely unlinked it from a different EA Account before, as you cannot play Apex without having an EA Account linked. In that case, please unlink your current accounts and connected it with the old account again, as any progress is bound to the EA Account that was connected to the Steam account before you relinked the account.

  • i wanna unlink my steam account from ea account, but because i have ban at ea, i cant unlink

  • "If you lost your progress after linking, you most likely unlinked it from a different EA Account before, as you cannot play Apex without having an EA Account linked. In that case, please unlink your current accounts and connected it with the old account again, as any progress is bound to the EA Account that was connected to the Steam account before you relinked the account."

    So is this to say it's now possible to unlink EA and Steam, and not lose progress? When I asked the original question on this thread back in February, the answer was no.

    "unfortunately, unlinking and relinking a platform account that you use to play Apex with, you will lose most of your game progress and items."

    In not my most inciteful moment, I allowed my son to link his EA account to my Steam account, but I would like that to be unlinked, so he can link it to his own steam account.

    Thanks,

    Rob

  • Hello? can u unlink account from steam? i have another account which i want link to my main account steam

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello @DoctoruIIIKA,

    you can unlink an EA account from Steam as long as you have access to that EA account. The unlinking process is conducted through the account portal then. 

    However, if you decide to unlink accounts, be aware that you will be losing all your process as well as items in Apex. 

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @matheuss006,

    we don't have access to account information here in the forum, so we can't unlink anything for you. Please follow the instructions in this article about unlinking accounts - be aware of the risks that are also listed there.