What should I do if I found my account banned.
what shold i do for i found my account baned.
i didn't even play this game.the laptop i brought in 2012,can't run any 3a games on it.
also i login this account only to play fifa 18 on my nintendo switch.so i seldom take focus on my ac security.
so when i linked my steam ac to my eaplay ac,i found my ea account hacked and obviously baned.
sadly. i just get my new pc in november,and it which cost me 2 month salary.when i get my new pc,i am excited,for i whacthed so many stream about apex and also titanfall2,i can't wait to join the world of apex.wo when i download the game through the steam,get it run properly and find i stuck in the login screen. i was shocked and confused.i tried to start a case,e-mail in the https://help.ea.com,i waste three days to find how can i get my ac unblocked.but i failed.no cases started,no responses,the only thing i get is the red tittle means no.
i am on a dead end now.so disappointment and extremely angry at the hacker.he exchange the long despair of mine for a two-hour please of him.shame on him.
ps:i'm not a native english speaker,got low grade on my english study large smilei finish this through my translation software,so i'm sorry for my grammar mistake.and i'm so sorry for not taking care of my account,for it's the fisrt time of the last four year i login on a pc.
i really beg for unblocked my account.
Sorry to hear about all of that here are some helpfull links.
First you will need to recover the hacked account.
If you believe you have been hacked take appropriate measures to secure your account and associated E-mail account https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/
After that if need be submit a ticket to dispute the ban.
If you believe that a sanction (Suspension/Ban) placed on your account was by mistake you should reach out to the Terms of Service team https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/
best of luck.