Forum Discussion

xxbabyhamxx1's avatar
3 years ago

Wrong Xbox Account Linked to EA Account

 I am looking to take advantage of the upcoming cross progression update for Apex Legends. However, I have noticed that the incorrect Xbox account is linked to my EA account. The Steam account is correct. It seems that if I unlink the incorrect account I may not be able to link the correct account afterwards. Is there any way for me to link the correct Xbox account to my EA profile? Additionally, if there is no way to link the correct Xbox account, can I make a new EA account and link both my Steam and Xbox account to it? If I did this, would I lose progress, and would cross progression work?

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @xxbabyhamxx1 The game progress cannot be transferred between different EA accounts. You can only use this feature within the same EA account you played with.

    You cannot connect another platform account to the same EA account after you unlink the old one. This would also reset your account progress.

    Here on our website, we explain the risks associated with unlinking.