Forum Discussion

5 years ago

Solved

Xbox Series X voice chat innop

Was playing a Duos match with my friend(on PS5) yesterday and in the middle of the match voice chat stopped working. Apex isn’t recognizing that my mic is plugged in but I can still hear in game audi...

EA_Illium
5 years ago
Hi @DionneJ Can you try to following to see if its picked up?

Update the controller's firmware

try another controller

Persistent Storage

Go to settings > Select Device & Connections > Then Blue-Ray

Select Persistent Storage > Clear Persistent Storage

DionneJ

5 years ago

@EA_Illium Doesn’t even work in lobby. Apex isn’t registering that the mic is plugged in at all.

EA_Illium

EA Staff (Retired)

5 years ago

@DionneJ What type of headset do you use? Do you plug it through the controller, or wirelessly from the Xbox?

DionneJ
5 years ago
@EA_Illium Xbox Turtle Beaches that plug into the controller.
- EA_Illium
  EA Staff (Retired)
  5 years ago
  Hi @DionneJ Can you try to following to see if its picked up?
  
  Update the controller's firmware
  
  try another controller
  
  Persistent Storage
  
  Go to settings > Select Device & Connections > Then Blue-Ray
  
  Select Persistent Storage > Clear Persistent Storage
  - DionneJ
    5 years ago
    @EA_Illium Still doesn’t work. Controller firmware is current. Tried different controller. Cleared Blue-Ray Persistent Storage.